Privacy Policy

This Privacy Policy describes how EBANAT – FZCO ("we", "us", "our") collects, uses, and protects your personal data when you visit or make a purchase on ebanat.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Throughout the site, the terms "we", "us" and "our" refer to EBANAT – FZCO.

We use your personal data to:

• process and fulfill orders;
• arrange international delivery through courier services;
• communicate with you regarding orders, shipping, returns, or inquiries;
• process refunds where applicable;
• comply with legal and regulatory obligations;
• prevent fraud and unauthorized transactions;
• improve our website, services, and customer experience

We may share your personal data only when necessary, including with:

• payment service providers;
• international courier and logistics partners;
• IT, hosting, and analytics service providers;
• legal or governmental authorities, when required by law.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

As an international business, your personal data may be transferred to and processed in countries outside your country of residence, including the United Arab Emirates, as well as other jurisdictions where our service providers operate.

We take reasonable measures to ensure that such transfers comply with applicable data protection standards

We retain personal data only for as long as necessary to:

• fulfill the purposes outlined in this Privacy Policy;
• comply with legal, accounting, and regulatory requirements.

Depending on your location and applicable law, you may have the right to:

• access your personal data;
• request correction of inaccurate data;
• request deletion of your data;
• restrict or object to certain processing activities.

To exercise your rights, please contact us using the contact details below.

We use cookies and similar technologies to:

• ensure proper functionality of the Site;
• analyze traffic and usage patterns;
• improve user experience.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain Site features.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

However, no method of data transmission over the Internet is completely secure.

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.

We reserve the right to update this Privacy Policy at any time.
Any changes will become effective upon publication on this page.

For questions related to:

• personal data,
• orders,
• refunds,

please contact us at:
orders@ebanat.com