Shipping Policy

We offer international worldwide shipping.

Shipping is carried out by an international courier service, selected depending on the destination country, route specifics, and logistical limitations.

The specific carrier is determined at the time of shipment.

• Order processing time: from 1 to 3 business days after payment confirmation
• Delivery time: typically from 7 to 21 business days after dispatch, depending on the destination country and customs procedures

After your order is shipped, you will receive a tracking number to monitor the delivery status.

All delivery timeframes are estimated and not guaranteed.

Customs duties, taxes, and import fees are not included in the product or shipping price and must be paid by the customer in accordance with the laws of the destination country.

EBANAT – FZCO is not responsible for delays caused by customs clearance, actions of government authorities, or force majeure events.

For questions related to:

• order placement or order status,
• shipping or delivery issues,

please contact us at:
orders@ebanat.com